Home care · Complex care · Supported living
Switch to OneTouch. Your Care Plans Come With You.
Our AI-powered migration tool brings across your assessment templates and live care plans, ready for your team to review and approve. Your staff no longer rebuild every client's plan by hand, and our implementation team supports you throughout.
Illustration. Your own assessment templates and live care plans are brought across for your team to review and approve.
Trusted by care organisations and councils across the UK and Ireland
"I'd absolutely recommend it to others in the industry - it has saved us time, improved compliance, and made it easier to provide high-quality care."
The Four Questions Providers Ask Before Switching
What happens to our care plans and live care data?
Our AI-powered migration tool brings across your assessment templates and live care plans, ready for your team to review and approve before go-live. In OneTouch, your templates gain conditional logic and linked questions. Migration of care tasks, medication and outcomes is in development.
Will our staff adapt?
Training is shaped around each role, from office teams and care managers to carers using the app, and support carries on well after go-live.
"...the training from OneTouch was excellent, and the team was very responsive to our needs." Rosie, Alcedo Care
Will the move disrupt care for our clients?
The move improves care rather than interrupting it. Implementation is phased around keeping your service running, with testing before go-live and parallel running where it makes sense. With one care record for each client and AI-powered insights, your team can deliver care with more time and greater accuracy.
"This transition has minimized delays and enhanced the overall quality of care delivered to clients." David Wallace, Hibernia
What if we are inspected during the move?
Your evidence, records and audit trails stay accessible throughout the transition.
New AI Features · Currently Rolling Out
From Assessment Template to Care Plan in Minutes
Our new AI care planning takes the re-keying out of every new client, and you don't start from scratch when you move. A named person approves every section before it reaches the live record.
AI Care Planning
A draft care plan from the assessment, with no re-keying the same details into every form. The plan also tells you which standard assessments each client needs.
Your Data Comes With You
Your existing care plans and local authority referrals come across when you move, so you are not starting from scratch. Old plans stay readable and live plans carry on.
Voice to Care Plan
Talk through the visit instead of typing it up afterwards. What is said becomes care plan text for you to approve.
Drafted from the assessment
Morning Visit
Support with washing and dressing · Breakfast of choice · Medication prompt
What Matters to Me
Likes a chat about the garden · Prefers her first name
Mobility · from voice note
Walks with a frame indoors · Two carers for transfers
of coordinator time back for every new client, from assessment to approved care plan.
Nothing reaches the record until you approve it.
Why Providers Switch to OneTouch
Everything You Run, on One Platform
Many providers switch because they are paying for several systems that don't talk to each other. With OneTouch, care delivery, your office and your workforce share one platform, with one record for each client.
"We were on multiple systems, a waste of resources. Now we've got a single platform to control data across our entire ecosystem."Mason Barendrecht, Director of IT, AI and Systems, Hales Group
Rotas and Scheduling
Optimised rotas, with cover gaps reallocated across rotas when someone is off
Care Plans and Medication
Person-centred care plans, care tasks and medication records
Visits and the Carer App
Everything carers need at each visit, on their phone
Invoicing and Payroll
Built from the visits that actually happened
Compliance and Audits
Evidence and audit trails ready when you need them
Business Intelligence
Reporting across care, people and finance in one place
Recruit & Learn
Hiring and CPD-accredited training on the same platform
tri.x Policies and Procedures
Tailored to your business, updated regularly and written by social care experts
Providers Who Have Made the Move
What Your Switch Looks Like
Five phases, with a dedicated implementation team beside you at every step. Most providers go live in as little as 5 weeks, depending on size and the number of branches.
Typical Switch
as little as 5 Weeks
from kick-off to go-live
1 · Discover
Workshops on how you deliver care today, your workflows and the plan
2 · Configure
Branches, roles, workflows, forms, reporting and integrations set up for you
3 · Migrate and Review
Templates and live care plans brought across, for your team to review and approve
4 · Go Live
Staff training, support on hand and parallel running where needed
5 · Make the Most of It
Adoption reviews, workflow improvements and ongoing Customer Success
A Dedicated Team at Every Step, and Long After Go-Live
Implementation Team
Project plan, set-up and secure data migration, tested with you
Role-Based Training
For office teams, care managers and carers using the app
Go-Live Support
On hand as you go live, with parallel running where needed
Customer Success
Ongoing support, Knowledge Base, training videos and webinars
"The team at OneTouch are really responsive and they really try to understand and work with us." David Haswell, Managing Director, Bluebird Care
What Is Standing Still Costing You?
The cost of an ill-fitting system rarely shows in the licence fee. It shows in duplicate data entry, manual rotas, chasing compliance information and reconciling records. Add the hours your team loses each week.
Estimated annual cost of avoidable admin
£10,400
That is 520 hours a year, around 14 weeks of one full-time member of staff.
Talk to Us About Reducing ThisPlan Your Switch With the SWITCH Framework
We work through every stage of the SWITCH Framework with you, from reviewing your current system to getting full value from the new one. Our free guides take you through each stage.
The OneTouch
SWITCH
Framework
S · Survey
Understand where you are today
W · Weigh
Decide whether it is time to change
I · Invest
Choose the right partner
T · Transition
Go live with confidence
C · Cultivate
Support your people after go-live
H · Harness
Realise the full value as you grow
Free Guides for Planning Your Switch
Ready to Begin Your SWITCH Journey?
Whether you are reviewing your current system or ready to move, our team will talk through where you are today and what a switch would involve for your home care, complex care or supported living service.
Book a Switching ConversationOr contact our team at sales@onetouchhealth.net or +44 161 509 2309