Leading the future of healthcare tech with 360˚ management solution 

360˚ management refers to a holistic approach, where all aspects of healthcare are in one place. This includes bringing together various stakeholders, such as carers, administrators, and family members.

It's a comprehensive management strategy that aims to provide all information centrally and covers everything from rostering, to patient medication and payments.

OneTouch is a 360˚ platform that allows care providers to control and manage every element of client care. It’s an app that places communication at the centre of everything, allowing healthcare professionals to focus on delivering the highest quality of care and putting people at the heart of their service.

Why is 360˚ management important for the care industry?

The healthcare industry is constantly evolving and with so many facets to the sector, keeping on top of everything is important to provide the best patient care. A 360˚ management approach ensures healthcare facilities are providing optimum service levels to their users whilst maintaining an efficient operation.

It helps to address the various challenges faced by health and social care workers, such as managing staff rosters, communicating patient care requirements to all involved, and providing transparency to family members.

What are the benefits of 360˚ management?

• Service users - The main and most important benefit of implementing 360˚ management is that it ensures service users receive high-quality care specifically tailored to their individual needs.

Personal data is shared with all those who need to know, which can help in both emergencies and in everyday care. The end result is a quality care solution with the service user at the centre.

• Managers - 360˚ solutions benefit managers by providing a framework for controlling all aspects of healthcare services. It streamlines processes, improves efficiencies across the board and can save money, too.

By having a comprehensive overview of all aspects in healthcare management, managers can make informed decisions that benefit both service users and carers.

• Carers - With less time undertaking administrative tasks, carers are able to focus on what they do best - providing great care. The OneTouch mobile app manages data in real time so carers are able to access information such as upcoming appointments and changes to care, with minimal additional work from staff.

By providing carers with the tools they need to do their jobs effectively, healthcare facilities can improve the quality of care provided to service users and reduce the risk of burnout and turnover.

Using almost a decade of experience in the industry and working with a wide variety of clients, OneTouch has created a system that is responsive to care team requirements and evolves with the team’s needs.

Dermot Clancy, CEO at OneTouch Health thinks companies are starting to understand the importance of 360˚ management and how there are efficiencies to be made.

“OneTouch is making a real difference to the care industry. By introducing a 360˚ management system into an organisation, you’re managing medication, clinical governance, eMARs, digital tasks, and a whole host of other administrative elements in one place. This leaves less margin for error and ensures staff are spending time doing their jobs.

“OneTouch was created to provide better care for people, but we know that it improves people’s working days immensely.

“Resources are managed more efficiently and we’ve found that implementing OneTouch reduces staff turnover considerably. When it comes to recruitment, knowing you have a 360˚ system in place is a considerable draw for potential candidates.”

If you’d like to find out more about how OneTouch can improve your team organisation and service, contact us by emailing hello@onetouchhealth.net or calling us on 0161 509 2309.